Villa Fernanda Rio Mar

The location is great if you want to be out of San Juan and really experience Puerto Rico! San Juan was a 40 minute drive, so a rental car is a must. The house itself was good, but the bathroom showers could have been cleaned better, and the bathroom products that were in the house upon arrival were not cleaned and had bacteria/rust on the openings. The kitchen dishes were not cleaned properly and we had to wash everything before we could use it, but it was nice that the property had dishes there. We were very grateful to have a laundry washer and dryer in the home! Prior to checking in I had requested a crib/pack n play for my 12month old, and I received 2 separate responses - 1st said they could not accommodate, 2nd said they would reach out to the “Puerto Rico team” and help me, but there was no follow-up. It would be nice to have one specific contact so I knew better what was going on and could have followed up. The pool was amazing and the adults and my baby loved it, as well as the easy and close private beach access! The only thing that truly was frustrating were the inconsistency in gate attendants. Entering the villa was easy, but leaving the resort was so difficult because there was rarely anyone there to let us out and the gates are not automatic upon exiting. We were late to several planned events because we were stuck inside the resort and driving around trying to find a manned exit.

- MAVI W. from NA, Posted: 06/02/2023

Great villa with great location. Close to the pool but far enough to enjoy the tranquility of the place. Villa was well equipped and very clean.

- Paul S. from San juan, Posted: 02/23/2022

We walked in and the condo was not cleaned from the previous guest, but one phone call it was resolved in 90 minutes. The owners made us a dinner reservation and when we came back it was resolved. They corrected the mistake quickly.The rest of time was great, very comfortable, safe, and a really nice stay for me and my family. I would go back again.

- Daniel t. from wellington, Posted: 04/14/2023

The property is the cleanest rental property we’ve stayed in. Marie Claire, the property manager, went above and beyond and was available every time we contacted her. Our kids love riding in golf carts so we had rented a golf cart independently through a separate company that didn’t show up and Marie Claire saved the vacation by finding a last minute cart for us, which was amazing! Overall the property is perfect for a weekend getaway all the appliances worked and the A/C units seemed like they were all new. We really enjoyed the days spent there and definitely recommend it.

- Camille A. , Posted: 10/12/2022